About the Author
Bernard Ross is co-director of The Management Centre (=mc) (www.managementcentre.co.uk), an internationally-based management consultancy that works exclusively with charities and other nonprofit organizations. Contact him at bernard@managementcentre.co.uk.
Clare Segal is co-founder and co-director of The Management Centre. She can be reached at c.segal@managementcentre.co.uk.
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